Terms and Conditions

Welcome to Spirit. This page outlines the terms and conditions that govern your use of our platform. By creating an account and playing our games, you agree to be bound by these rules, our privacy policy, and any specific promotional terms. It is essential for all players to read and understand these guidelines to ensure a fair and secure gaming experience. These foundational rules form a legal agreement between you and the Spirit platform in AU. We’ve structured these terms and conditions to be as clear and straightforward as possible.

1. General Provisions and Account Registration

To use our services, you must be at least 18 years of age. Each player is permitted to open only one personal account. Providing accurate and up-to-date information during registration is a requirement, and it is your responsibility to maintain the accuracy of these details. The account is for personal use only and cannot be transferred or used by third parties.

2. Player Obligations and Responsibilities

As a user, you are responsible for the confidentiality of your account credentials, including your password. Any activity on your account will be considered valid if the username and password have been entered correctly. Before your first withdrawal, we are required to complete a Know Your Customer (KYC) check. This involves submitting documents such as a valid Photo ID and a recent proof of address to verify your identity.

3. Deposits, Withdrawals, and Financial Rules

All financial transactions are subject to our core policies to ensure security and compliance. When managing funds in your account, please be aware of the following key points:

• The minimum deposit and withdrawal amount is £20.
• Standard withdrawal limits are set at £3,000 per week and £15,000 per month, though these may be adjusted for VIP players.
• Deposited funds must be wagered at least three times before a withdrawal can be requested to avoid potential processing fees.
• We process withdrawal requests from Monday to Friday, and timeframes vary depending on the chosen method.

For any queries regarding payment processes, you can always reach out to our support team via the details on the Spirit contact us page.

4. Bonus Policy and Promotional Terms

All bonuses and promotions offered by Spirit are subject to specific terms. Unless stated otherwise, bonus funds and winnings from free spins are subject to a 40x wagering requirement. Bonuses are typically valid for 7 days from activation. While a bonus is active, the maximum permitted bet is £5. Please note that not all games contribute equally to wagering requirements, and certain activities like using bonus funds on excluded games may lead to the forfeiture of winnings.

5. Prohibited Activities and Account Closure

To maintain a fair and lawful gaming environment, activities such as creating multiple accounts, engaging in fraudulent behaviour, or exploiting software vulnerabilities are strictly forbidden. Any breach of these terms and conditions may result in immediate account suspension, closure, and the voiding of any winnings. We reserve the right to investigate any suspicious activity and take appropriate action.

6. Amendments and Final Provisions

Spirit reserves the right to amend these terms and conditions at any time. We will make reasonable efforts to notify players of significant changes, but it remains your responsibility to periodically review this page. Continued use of the platform after any modifications constitutes acceptance of the updated rules. These provisions ensure that our platform remains compliant and secure for all users.